The Link Health AI-Powered solution connects thousands to Federal Benefits, directly from the waiting room

Meet LEO: AI that enrolls patients in SNAP, WIC, and Lifeline, right from your waiting room

LEO is Link Health’s bilingual, HIPAA-compliant AI Assistant that screens patients for SNAP, WIC, and Lifeline in minutes—right from your health center or clinic waiting room. No tech setup. No added staff time. Just request your free starter kit and we’ll ship everything you need to get started.

From Screening to Enrollment in Minutes

Expanding Access. Unlocking Impact.

Link Health’s Mission in Action

At Link Health, we believe accessing public benefits should be simple, dignified, and automatic. Our mission is to close the gap between eligibility and enrollment by using technology to connect people to the resources that support their health, stability, and well-being.

Our vision is a future where every clinic visit becomes a seamless opportunity for patients to access the support they deserve, without adding extra work for staff or strain on the healthcare system.

What does LEO help patients access?

LEO enables patients to screen and enroll in essential federal and state assistance programs, such as SNAP, WIC, and Lifeline, directly from the clinic waiting area.

Direct Enrollment Programs:

  • SNAP – Food assistance for individuals and families

  • WIC – Nutrition support for pregnant individuals, infants, and young children

  • Lifeline – Discounted phone and internet services

The personal assistant for navigating Federal Benefits

What is LEO?

LEO isn’t just a chatbot but the people's personal assistant that helps patients gain funds with a simple scan or click.

Link Health’s AI-powered chatbot is designed to connect people to essential public benefits. Through a simple, user-friendly screener, LEO determines eligibility for programs like Lifeline, SNAP, and WIC.

Designed with clinical workflows in mind, LEO helps connect patients to critical social supports without adding administrative tasks to healthcare staff.

Eligible users receive their application forms during the conversation, enabling seamless enrollment in government assistance programs.

Link Health aims to help unlock $80 billion in unclaimed federal benefits annually, bringing financial relief, nutrition assistance, and healthcare support to those most in need.

Here’s What You’ll Receive:

  • Posters and banners with QR codes for waiting areas and exam rooms

  • Flyers and table displays for front desks and clinician handouts

  • Optional 15-minute onboarding call with our team

  • Free shipping anywhere in Massachusetts.

All materials are professionally printed, laminated, and designed to fit seamlessly into your clinic environment, no hardware required. You’ll simply post, display, and watch patients begin accessing the benefits they need.

Smart, Simple, and Built for Impact

What makes LEO different

From the moment a patient scans the QR code, LEO takes care of the rest.

Core features:

Instant Eligibility Screening
Faster than Spelling L-E-O. Determines eligibility in seconds using AI-driven logic.

QR Code Access
No apps? No Problem! Scan a poster or tap the stand, and off you go to your benefits.

Automated Application Support
Skip the hassle. Get a custom link and let us handle the form-filling for you!

Bilingual by Default
Available in English and Spanish for inclusive, accessible support

100% HIPAA-Compliant
No PHI stored. No risk. Our helper is designed for clinic-grade privacy and safety.

LEO empowers patients to access funds from their fingertips while in the waiting room. The only flow occurring is the flow of benefits back into the patient’s pocket, and your healthcare workload remains untouched.

Breaking Barriers to Build Stronger Communities

Why is LEO important?

Every year, $80 billion in federal and state benefits go unclaimed. That means families go without food, healthcare, and internet access, not because they’re ineligible, but because the system is too hard to navigate. LEO fixes that.

LEO breaks the cycle of missed opportunities by:

  • Guiding patients through eligibility in under 2 minutes

  • Delivering application links or auto-filling forms

  • Reaching thousands of eligible patients where they already are in the clinic

  • Requiring zero staff time, apps, or extra work

Thanks to our partnerships and funding, we aim to unlock $10 million in benefits for underserved populations.

From Screening to Enrollment in Minutes

How LEO works: As easy as 1,2,3!

  1. Engage: Access LEO via our Banners, Printouts, or NFC Stands with a simple QR scan or tap of a stand! 
  2.  Screen: Patients answer a couple of easy and quick questions to determine their eligibility.
  3. Enroll: Patients receive the application form and LEO automatically processes the enrollment. 

No guesswork, just clear and guided steps with LEO to get you your benefits.

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Link Health Program impact to date

Individuals screened for benefit programs
0 +
Individuals enrolled in programs
0 +
in funding put back into households
$ 0 +
partner health centers across Massachusetts and beyond
0 +

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 Scaling AI for Inclusion with the support of MasterCard

Powered by Innovation

Driving Responsible AI for Inclusive Growth

LEO, the Link Health chatbot, was brought to life through the Artificial Intelligence to Accelerate Inclusion Challenge (AI2AI Challenge). This prestigious global initiative, led by the Mastercard Center for Inclusive Growth, empowers organizations like Link Health to leverage AI in addressing critical societal challenges, including poverty and economic inequity.

The AI2AI Challenge was designed to identify and scale innovative AI-driven solutions that promote inclusive growth, tackle inequalities, and foster economic empowerment.

As one of the awardees, Link Health has been recognized for its transformative approach to connecting individuals with underutilized federal assistance programs. Through LEO and the Link Health Program, we aim to unlock $10 million in state and federal benefits by streamlining the application and enrollment processes for programs like SNAP, WIC, and Lifeline.

By integrating AI into trusted healthcare environments, Link Health is bridging gaps in accessibility and ensuring that underserved populations can access critical financial, nutritional, and healthcare support. The funding from AI2AI will been instrumental in:

  • Improving LEO: An upgrade of the user-friendly, AI-powered chatbot that simplifies access to public benefits.
  • Scaling Impact: Extending our reach to more communities, helping more individuals claim their benefits.
  • Driving Innovation: Using advanced AI technologies to deliver faster, more effective enrollment processes.

With the support of MasterCard and its partners, Link Health is redefining how technology can create meaningful change for marginalized communities. Our efforts go beyond immediate economic relief—they are laying the foundation for long-term financial stability and growth.

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Ready to Take the First Step?

Bring LEO to your Clinic: Free, Fast, and Ready to Go

Launching LEO at your clinic takes less than 10 minutes, and it starts with a simple step: requesting your free materials.

Once you submit the request form, our team will ship you a clinic-ready starter kit containing everything you need to get LEO set up. There’s no cost, no tech setup, and no added workload for your staff. We’ve designed the experience to be seamless, scalable, and effective.