Link Health
LINKING PATIENTS TO ESSENTIAL SERVICES
At Link Health, we’re dedicated to empowering individuals and communities by facilitating enrollment in vital benefit programs such as Lifeline, LIHEAP, and SNAP. Through our efforts, we ensure equitable access to resources for healthcare, energy assistance, and nutrition support, fostering healthier and more resilient communities worldwide.
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Insights
COVID-19 Accelerated A Massive Shift To Telehealth.
The COVID-19 pandemic ushered in widespread acceptance of telehealth and other digital innovations in medicine and dramatically increased the use of telehealth as an intervention to reach patients. A recent HHS study shows a 63-fold increase in Medicare telehealth utilization and 32-fold increase in behavioral health care through telehealth triggered by the pandemic.
Insights
Access to broadband Internet is a social determinant of health.
Despite widespread internet usage in the United States, 15–24% of Americans lack broadband internet connection, a foundational requirement for telehealth, and the bevy of other services that underpin the social determinants of health. Access to broadband internet has been considered a “super” social determinant of health (SDoH).
Insights
The Lifeline Benefit Program expands broadband access but needs help from Healthcare.
The Lifeline program is a critical initiative, currently supporting approximately 6.9 million subscribers. This diverse group encompasses low-income consumers, Veterans, individuals with disabilities, residents of tribal lands, and other eligible Americans. However, despite its broad scope, there remains a substantial gap in awareness and participation.
Link Health leverages three key features to get patients access to Broadband internet.
The first healthcare-based program connecting patients to the LifelineBenefit Program
Lifeline Benefit
The Lifeline Benefit program provides a discount of $9.25 per month toward mobile internet service for eligible households and up to $34.25 per month for eligible subscribers on Tribal lands.
Healthcare Sites
Through our partnerships with over 700+ hospitals, clinics, and community health centers we leverage the time non-urgent patients are waiting in healthcare sites nationally to sign them up for the Lifeline benefit program.
GOTV Framework
We leverage traditional GOTV tactics like canvassing, phone banking, and text banking to also reach patients in the communities they live to sign them up for the Lifeline program.
Our Partners
The first healthcare-based program connecting patients to the LifelineBenefit Program
Who we are and what we do
Helping bridge the digital divide
Boston Team
Reach out to meet with our team to learn more about how we are mobilizing the healthcare community for the Lifeline Benefit Program in Boston
Houston Team
Reach out to meet with our team to learn more about how we are mobilizing the healthcare community for the Lifeline Benefit Program in Houston
Our Approach
Learn more about how we leverage healthcare providers and healthcare settings to connect patients to the Lifeline Program.
Press
Read more about our impact of the Link Health and our stories.
Testimonials
What Our Clients Say About Us
Software integration
Fully dedicated to finding the Best solutions.
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Link Health Receives $10,000 United Response Fund Grant to Provide Emergency Food Assistance to Massachusetts Bay Families
BOSTON, MA – December 17th, 2025 Link Health, operating under A Healthier Democracy, was selected by United Way of Massachusetts Bay as a United Response Fund (URF) SNAP Rapid Relief Grantee. The organization received $10,000 to provide direct food assistance to individuals and families in need through grocery gift cards.
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The Clinic Workforce We Already Have, Hiding in Plain Sight
Read the article Click here Link Health’s New Path to Clinic Capacity and Career Pathway The Challenge: Workforce Shortage and Patient Barriers in TandemAccording to the Harris Poll, more than half of U.S. healthcare workers plan to leave or switch jobs within the next year, underscoring a deepening crisis across.
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HEAP Myths vs. Facts: What Massachusetts Families Should Know Before Winter
By Shelby-Ann Neal – Each year, as the cold settles across Massachusetts, thousands of families might begin to quietly worry about how they’ll keep their homes warm. During 2024, an average household spent $2,023 on heating oil, $1,492 on propane, $1,080 on electric heat, or $907 on natural gas during.
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Linking Patients to INTERNET Access
Link Health connects patients to the Lifeline Program benefit to close the digital divide in healthcare.
COVID-19 Accelerated A Massive shift to telehealth.
The COVID-19 pandemic ushered in widespread acceptance of telehealth and other digital innovations in medicine and dramatically increased the use of telehealth as an intervention to reach patients. A recent HHS study shows a 63-fold increase in Medicare telehealth utilization and 32-fold increase in behavioral health care through telehealth triggered by the pandemic.
Access To Broadband Internet Is A Social Determinant Of Health.
Despite widespread internet usage in the United States, 15–24% of Americans lack broadband internet connection, a foundational requirement for telehealth and the bevy of other services that underpin the social determinants of health. In fact, access to broadband internet has been considered a “super” social determinant of health (SDoH).
The Lifeline Benefit Program Expands Broadband Access But Needs Help from Healthcare.
The Lifeline program is a critical initiative, currently supporting approximately 6.9 million subscribers. This diverse group encompasses low-income consumers, Veterans, individuals with disabilities, residents of tribal lands, and other eligible Americans. However, despite its broad scope, there remains a substantial gap in awareness and participation.
Our Approach
Learn more about how we leverage healthcare providers and healthcare settings to connect patients to the Lifeline Program.
Link Health leverages three key features to get patients access to Broadband internet.
The first healthcare-based program connecting patients to the LifelineBenefit Program.
1. Lifeline Benefit
The Lifeline Benefit program provides a discount of $9.25 per month toward mobile internet service for eligible households and up to $34.25 per month for eligible subscribers on Tribal lands.
2. Healthcare Sites
Through our partnerships with over 700+ hospitals, clinics, and community health centers we leverage the time non-urgent patients are waiting in healthcare sites nationally to sign them up for the Lifeline benefit program.
3. GOTV Framework
We leverage traditional GOTV tactics like canvassing, phone banking, and text banking to also reach patients in the communities they live to sign them up for the Lifeline program.
Link Health creates free posters, handouts, and discharge paperwork that can be leveraged by hospitals and clinics to invite patients to enroll themselves in the Lifeline Benefit Program while they wait.
Our Partners
Our News
Read more about our impact and our stories below.
Hospitals Can Help Patients ‘Get Connected’
MedPage Today | Winter 2022
Leveraging Healthcare Settings to Link Patients with the Affordable Connectivity Program
AHIMA Foundation | Fall 2022
White House OPE Health Equity Forum on Broadband Accessibility and Telehealth
White House Office of Public Engagement Event | Spring 2022
Our Team
Reach out to meet with our team to learn more about how we are mobilizing the healthcare community for the Lifeline Benefit Program.
Leveraging the health sector to connect patients to the Lifeline Benefit Program.
Link Health is a project of A Healthier Democracy
© 2022 A Healthier Democracy.
We are a nonpartisan organization. We do not support or oppose any political party or candidate.