Terms & Conditions
Consent Form for Data Use in Public Benefit Programs Enrollment
Consent to Use Data: By signing this form, you consent to us using and saving your data to assist you in enrolling in public benefit programs.
Confidentiality and Security: We ensure that all personal and sensitive data collected through our programs are kept strictly confidential. Access to this data is limited to authorized personnel who have a legitimate need to access it in connection with their job responsibilities. We employ industry-standard security measures, including encryption and secure storage, to protect data from unauthorized access, alteration, or disclosure.
Data Collection and Use: The collection of data is limited to what is necessary for the effective delivery and enhancement of our services. We are transparent about how we use the data we collect and ensure it is used only for the purposes for which it was collected. We collect data with your explicit consent and use it to provide better service, improve our programs, execute research, and communicate effectively with our participants. At any time, you may contact us to opt out of communication from us and to request that your information be deleted from our systems.
Data Sharing and Disclosure: We do not publish, share, or disclose any personal data collected through our programs without explicit consent, except where required by law. When data is shared with third parties, it is done under strict confidentiality agreements, ensuring the continued protection of the data. We ensure that third-party service providers adhere to our data privacy standards.
Data Storage and Retention: All data is stored securely, employing industry-standard encryption and security measures. We retain data only for as long as is necessary for the purposes for which it was collected, or as required by law. Upon reaching the end of the retention period, data is securely deleted or anonymized.
Staff Training and Awareness: Our staff receive regular training on data privacy and security, ensuring they understand their responsibilities and the importance of protecting personal data. We foster a culture of privacy awareness and vigilance among our employees.
Regular Audits and Reviews: We conduct regular audits of our data handling practices and security measures to identify and address any potential vulnerabilities, ensuring continuous improvement in our data privacy efforts. These audits help us maintain the integrity and security of the data we manage.
SMS Communication & Consent. By providing your phone number on any Link Health intake form or verbally during case management, you consent to receive SMS messages related to benefit enrollment, scheduling, and support. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact (617-604-2450).
Link Health’s mission and role
Link Health is mission-driven, a 501(c)(3) nonprofit under the guidance of A Healthier Democracy.
We provide tools and support to help people navigate public benefit enrollment and related services.
Link Health provides program screening (patient engagement), enrollment support, and related communications to assist with public benefit applications. We do not guarantee eligibility, approval, benefit amount, processing time, or outcomes; the official program agencies make final determinations.
Using Link Health responsibly
You agree to:
- Provide accurate information to the best of your knowledge
- Use Link Health tools for lawful purposes only
- Not attempt to interfere with, access without authorization, or disrupt our systems
Using your information to help you enroll
By submitting information through Link Health intake forms or workflows, you consent to us using and saving your information to assist with public benefit enrollment.
We protect information through confidentiality safeguards, limited access, and secure storage practices.
How texting works with Link Health
By providing your phone number on Link Health intake forms or verbally during case management, you consent to receive SMS messages related to benefit enrollment, scheduling, and support. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact (617-604-2450).
Intellectual property
Unless otherwise noted, the Link Health website content, graphics, and downloadable materials are owned by Link Health or licensed to us. You may use partner toolkit materials for implementation with your organization, but you may not sell, republish, or misrepresent them without permission.
Government portals and other websites
Our website or messages may link to third-party sites (including government benefit portals). We’re not responsible for the content or privacy practices of third-party sites.
Disclaimers
Our website and services are provided “as is” and “as available.” We make reasonable efforts to keep information accurate and systems available, but we do not warrant uninterrupted access, error-free operation, or that information will always be current.
To the maximum extent permitted by law, Link Health will not be liable for indirect, incidental, special, or consequential damages arising from your use (or inability to use) the website or services.
We may update these Terms from time to time. Continued use after updates means you accept the revised Terms.