Link Health partners with clinics and community organizations to help patients enroll in essential benefits, faster, using an AI-assisted workflow and trained Patient Navigators.
Link Health reimagines access to care as a foundation of a healthier democracy by partnering with clinics and community organizations to help patients enroll in essential public benefits with dignity, speed, and trust.
The Link Health Program is designed for clinic waiting rooms, lobbies, and real workflows, easy to launch with simple materials and patient-friendly access using QR codes and NFC tags
Credentialed Patient Navigators support every step until application completion, helping patients overcome barriers like documentation, language, and follow-up.
Our AI Agent, LEO, supports screening and enrollment steps without disrupting staff time or clinic operations, so partners can deliver social care support without adding workload.
Partners receive clear reporting, individuals assisted, enrollments completed, and benefits unlocked, so programs can demonstrate impact to leadership and funders.
Link Health reimagines access to care as a foundation of a healthier democracy. With a mission rooted in dignity and simplicity, we work hand in hand with communities to break down barriers to healthcare and public benefits access, using innovative AI technology to connect families to the support they need. By partnering with clinics and social service organizations, we streamline application assistance, referrals, and case management so that families can navigate complex systems. Our technology and people-centered approach empowers individuals to navigate these systems with clarity, support, and respect.
To utilize innovative AI tools and other technology to simplify complex systems that create barriers in connecting low-income families with essential public benefits. Link Heath aims to address non-medical drivers of health to ensure that every family receives the support needed to lead healthy, stable lives.
Across the United States, millions of patients leave clinics without access to the essential resources that shape their health, including food, housing, transportation, and internet access. Although more than $142 billion in government benefits go unclaimed each year, healthcare systems lack the infrastructure to identify needs and connect patients to support. The result is a persistent “benefits gap” that worsens chronic disease, fuels preventable hospital visits, and deepens economic inequities. Low-income communities face the most significant barriers, as complex applications, language challenges, and mistrust of institutions keep lifesaving programs out of reach for those who need them most.
At Link Health, we transform waiting rooms into gateways for accessing essential benefits. Our AI-powered chatbot LEO screens patients for programs during medical visits, identifies eligibility, and initiates applications across multiple programs in minutes. Each patient can then be paired with a Certified Patient Navigator who provides personalized, culturally competent support through application assistance and recertification, combining technology’s speed with human trust.
The Reality: Research shows 80% of health outcomes stem from social and economic factors, yet less than 5% of healthcare spending addresses these root causes. Access to food, housing, and income support reduces hospitalizations and improves health, but complex systems keep benefits out of reach.
We integrate screening into existing clinical workflows with AI technology and credentialed Patient Navigation support—no added provider burden. By embedding benefits access into patient encounters, we're proving that when technology meets empathy, healthcare can address what truly drives illness: poverty.
The Link Health platform is designed to fit inside real clinic workflows, where time is limited and trust matters. We integrate benefits screening into the patient experience using AI technology and credentialed Patient Navigation support, so care teams don’t have to take on additional tasks. Patients can start the process from the waiting room or at home using LEO, while partners get a structured, trackable workflow that supports follow-through and completion.
Link Health's Patient Navigator model addresses the dual challenge of growing patient demand for social care support and the staffing shortages that strain clinics. We recruit and train emerging leaders from pre-health, public health, and social work programs to become credentialed Patient Navigators who specialize in benefits enrollment, community health integration, and patient communication. After completing comprehensive training, these students are deployed into clinical settings where they provide direct patient support. This approach transforms their required service-learning or clinical hours into meaningful, hands-on experience that benefits both patients and healthcare systems. By leveraging student talent, we build a scalable workforce solution that meets critical social care needs while developing the next generation of health professionals.
Guided screening and enrollment start. Patients can access LEO via QR code, NFC tap, or link, answer a short set of questions, and get routed into the right program pathway with clear next steps.
The Link Health Program is designed for clinic waiting rooms, lobbies, and real workflows, easy to launch and implement with simple materials and patient-friendly access (QR codes/NFC tags).
Completion support, follow-up, and recertification. Credentialed Patient Navigators provide culturally competent support to gather documents, resolve barriers, and help patients finish what they started—so the system delivers real outcomes, not just screenings.
Interested in bringing LEO to your site at no cost? Order your free clinic kit and launch quickly with waiting-room-ready materials.
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